Culture of Commerce – Masterclass

What is the nature of “win-win” in our relation to the customer?

A real cooperative relationship with the customer signifies to act at eye level without raising frustration within ourselves or the customer. It signifies negotiating all conditions successfully and to close the deal without giving away unnecessary discounts. And it means to have adequate answers to all the demands and counter-arguments.

This training strengthens the position of the salesman in the most demanding phases of each negotiation. It develops the personal competencies to mastery.